Where are you based? Where do you ship from?
We're based in Maryland USA. and we ship our products from USA, Canada, China, United Kingdom and Australia.
How long will it take for my order to arrive?
We ship all orders placed Monday - Friday before 3:30 PM PST / 6:30 PM EST the same day. Your order should arrive within 3 Weeks, If you do not receive your order within 5 Weeks, please Contact Us. and we will help track down your order.
We ship international orders via ePacket usually. The average delivery time is 3-6 weeks. However, international shipping delays can occur due to your country's customs process. Once your order arrives in your country, it is transferred to your local postal carrier for final delivery. In a small minority of cases, delivery can take longer. If it's been more than 7 weeks, Contact Us and we will help track down your order.
Which days do you ship?
We ship orders placed before 3:30PM PST / 6:30PM EST the same day Monday–Friday excluding holidays.
How do I check the status of my order?
Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email in 7 days, please Contact Us.
What if I entered the wrong shipping address?
If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.
Do you allow exchanges?
Answer :
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What are the shipping charges?
We have Free Shipping worldwide.